FAQS

Frequently Asked Questions (FAQs) - Earilstore.shop

Welcome to Earilstore.shop! Below are some answers to common questions from our customers, which we hope will help you better understand our services and products.

1. How do I place an order?

You can place an order by following these steps:

1. Browse our website and select the products you are interested in.
2. Click the “Add to Cart” button.
3. Confirm the product information on the cart page and click “Checkout.”
4. Enter your shipping address and payment information, then confirm your order.

2. What payment methods do you support?

We support various payment methods, including:

• Credit cards (Visa, MasterCard, American Express, etc.)
• Debit cards
• PayPal
• Alipay
• WeChat Pay

3. How long does order processing take?

Order processing typically takes 1-3 business days. Once your order is shipped, we will notify you via email and provide a tracking number.

4. How can I track my order?

You can track your order by following these steps:

1. Look for the shipping notification email you received.
2. Find the tracking number and the link to the logistics company in the email.
3. Click the link and enter the tracking number to view the order status.

5. What is your return policy?

If you are not satisfied with your purchase, you can request a return within 30 days of receiving the product. Please ensure that the item is unused and in its original packaging. For specific return procedures, please refer to our return policy page.

6. How can I contact customer service?

If you have any questions or need assistance, you can contact our customer service team via:

• Email: support@earilstore.shop

7. Is the product quality guaranteed?

We are committed to providing high-quality products. All items undergo strict selection and testing. If you encounter any quality issues during use, please contact us promptly, and we will be happy to assist you.

8. What is the shipping fee?

Shipping fees vary based on your delivery address and the total amount of your order. You can view the specific shipping cost at checkout.

9. Do you offer international shipping?

Currently, we only provide domestic shipping. If this changes, we will update the relevant information on our website.

10. Are there any promotions available?

We regularly hold promotional events and discounts. Please keep an eye on our website and social media for the latest deals and offers.

Thank you for visiting Earilstore.shop! If you have any other questions, please feel free to contact us, and we will be happy to assist you.