Return & Refund

Return and Refund Policy - Earilstore.shop

At Earilstore.shop, we are committed to providing you with quality products and a satisfying shopping experience. If you are not satisfied with your purchase, please refer to our return and refund policy below:

1. Return Conditions

• You may request a return within 30 days of receiving the product.
• The item must be unused and in its original packaging, including all tags and accessories.
• Certain items (such as personalized products, opened food items, or hygiene products) may not be eligible for return; please confirm before purchasing.

2. Return Process

If you need to return an item, please follow these steps:

1. Contact Customer Service: Reach out to us via email (support@earilstore.shop) 

2. Obtain Return Authorization: Our customer service will provide you with a return authorization and detailed return address.

3. Ship the Item Back: Return the item along with the original packaging and all accessories to the designated address. We recommend using a trackable shipping method to ensure safe delivery.

3. Refund Processing

• Once we receive the returned item and confirm that it meets the return conditions, we will process the refund.
• The refund will be issued using your original payment method, and processing time usually takes 5-10 business days, depending on your bank or payment provider.

4. Shipping Costs

• Return shipping costs are generally the responsibility of the customer unless there is a quality issue with the product or an incorrect item was sent.
• In special cases, such as product quality issues or wrong shipments, you may request a refund for the shipping cost.

5. Contact Us

If you have any questions about the return and refund policy or need assistance, please feel free to contact us:

• Email: support@earilstore.shop

Thank you for choosing Earilstore.shop, and we look forward to providing you with a satisfying shopping experience!